13. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 13
8. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 8 d. Select Complete , and click Next . e. Install in the appropriate directory, then click Next .
10. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 10 h. Installation will start and auto runs until it completed. i. Once installation is complete, click Finish .
5. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 5 b. Click “Install Certificate...” c. Select “Local Machine”
12. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 12 e. Once Login successfully, the Welcome to Avaya Workplace will launch for the first time. Choose Skip Tutorial if to skip or selext NEXT to navigate the tutorial. Click DONE once completed f. The Avaya Workplace Screen will appear and ready to be use
7. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 7 4. Installation of the Avaya Work place s a. Double Click the installation file. b. Click Next c. Tick the “I accept the terms in the License Agreement” box, then click Next.
9. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 9 f. Select the default application Language English , then click Next . g. Then click Install . Please note, you might be required to close certain applications to proceed with installation.
6. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 6 d. Select “Place all certificates in the following store” then “Browse” e. Then Highlight “Trusted Root Certification Authorities” then click OK. f. Then Select Next . g. And then select Finish .
1. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 1 IP - Based PBX Avaya Work place Installation Guide for Windows OS Version Number: 1 . 5 Date : 5 DEC 2023
3. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 3 1. INTRODUCTION ................................ ................................ ................................ ................................ ................................ ...... 4 2. PREREQUISITES ................................ ................................ ................................ ................................ ................................ ....... 4 3. CERTIFICATE INSTALLATION ................................ ................................ ................................ ................................ .................... 4 4. INSTALLATION OF THE AVAYA WORKPLACES ................................ ................................ ................................ ........................... 7 5. LAUNCH THE AVAYA WORKPLACE ................................ ................................ ................................ ................................ .......... 11
11. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 11 5. Launch the Avaya Workplace a. Launch the Avaya Workplace in the desktop shortcut or go to Start – > Windows - Avaya – > Avaya Workplace Double click on the Avaya Workplace Icon Click “ Configure my account” and then select the cogwheel on top right to go open options and settings. b. Then click “ user web address” Enter the URL: https://hoipt.ha.org.hk:8443/acs/resources/configurations c. At the Username , enter your CORP User ID which is using the same login as your W indows . d. Enter your HA CORP ID account password
4. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 4 1. Introduction This document details the installation g uide for the Avaya Workplace f or the unified communication users in Hospital Authority (HA) using the Windows OS. 2. Prerequisites Please sure the following Prerequisites for using Avaya Workplace with corporate laptop or desktop. • Windows device meet m inimum h ardware r equirement s as below: o Dual - core processor o 2 GB of RAM o 1.5 GB free hard disk space • Avaya Workplace Client build installed . • Reliable USB headset preferably with noise cancellation . Notes: Voice quality of the softphone is not guaranteed since it is heavily depending on the user’s network, workplace and headset conditions. 3. Certificate Installation Avaya Workplace Client required security certification to establish connections. System Manager certification to be installed in each PC along with the Avaya Workplace Client applications. a. Firstly, please help to download by clicking on icon for the SystemManagerCA. cacert. crt from the Google Shared Drive link/location shown as below : https://drive.google.com/file/d/1SMiJ1D1eNZO0RQgcT5mN3tcVxgjT0Jvn/view?usp=sharing a. Copy the System M anagerCA . cacert. crt file to the PC and double click the . crt.file. [ [ [ [ [
2. Avaya Workplace Installation Guide for Windows OS (Hospital Authority) info@mtscloud.com www.mtscloud.com www.facebook.com/MillenniumTechnologyServices/ Copyright © Millennium Technology Services 202 3 / MTS Confidential 2 Document Control Document # MTS – DL0751d Version 1. 5 Author Technical Operation Date 5 December 2023 Owner Role of owner Version Draft Reviewers Name Role Date Arjan J. Groot Baltink COO 25 September 2023 Thierry Pascal Prevost Senior Mgr. Technical Operation 25 September 2023 Approvers Name Role Date Arjan J. Groot Baltink COO 25 September 2023 Thierry Pascal Prevost Senior Mgr. Technical Operation 25 September 2023 Revision Hi story Revision # Revision Date Summary of Changes 1.0 25 September 2023 Initial Version 1.1 28 September 2023 Update the Workplace Layout 1.2 8 November 2023 Updated the CorpI D @corp.ha.org.hk format login 1.3 15 November 2023 Updated the Download SystemManagerCA.cacert steps 1.4 16 November 2023 Updated CACert screenshots & added Auto - config steps 1.5 5 December 2023 Upda ted Login step s via User ID only
